30 DAYS EXCHANGE POLICY

FREE SHIPPING

24/7 ONLINE SUPPORT

Terms and conditions of use

General

Can Make It Ltd. (“www.fashionlove.eu”) owns and operate this website. We invite you to review the following terms and conditions of sale which regulate the purchase of our products via this website. Using www.fashionlove.eu and/or placing an order implies your acceptance of these general conditions of sale.Anyway, if you have any questions regarding the same, please contact us.

We reserve the right to amend these terms without notice. The version of the Terms that will apply to your order will be those on www.fashionlove.eu at the time you place your order.

 

Our company details and contact

The following conditions regulate the sale of products featured on www.fashionlove.eu by the company:

Can Make It Ltd.

VAT 203104458

 Sofia, Bulgaria

Service availability

Only persons 18 years or older can place an order. www.fashionlove.euretains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate.

The products offered are distributed in the member states of the European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (continental), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom. Resident outside these countries may only benefit from the online purchasing service of this webpage, if the delivery address of the order is located in one of the above countries.

 

Product availability

All orders for products are subject to availability. If the product is not on stock, we will let you know at the earliest opportunity.

 

Pricing and delivery cost

The prices displayed at www.fashionlove.euinclude the statutory Value Added Tax. The standard delivery is free of charge.

We try to ensure that all prices on the website are accurate, but sometimes errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the products you will receive a full refund, using the same payment method used to purchase the product.

 

Order and payment

Once you have placed your order via website, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know as soon as possible. If we have already received payment for such order, you will receive a full refund.

The minimum order amount is 1 euro (after deduction of discounts). The maximum order amount is 500 euro and/or 20 products.

www.fashionlove.eu accepts payments for purchases via PayPal or cash on delivery (cash on delivery is available only for deliveries in Greece, Hungary and Romania).

 

Delivery

Delivery of products purchased at www.fashionlove.euwill be carried out via an international courier company or postal service. The delivery time is 5 to 15 working days after order confirmation.

The standard delivery service is free charge. It is also possible to request Express delivery (2 – 3 working days) with a delivery charge of ??? euro. The Express delivery is not available during sale periods or special promotions.

Orders can not be delivered to military bases or PO boxes.

 

Guarantee

If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred during transportation, please let us know by returning the goods to us without delay by using the provided pre-printed return form.

The attributes of our products, including composition and colors displayed on the screen may be subject to changes depending on your computer system.

We cannot guarantee that your computer will accurately display the product colors.

Special offers, promotions or discounts will be valid until the indicated date or while stocks last.

 

Exchanges

If you are not satisfied with the product you have received, we will allow you to exchange it for another size within 30 days from the date of reception, provided that the item has not been used or damaged. It is not possible to change one model for another. It is only possible to exchange it for a different size. To exchange one item for another, you must follow the refund procedure and make a new purchase.

 

Withdrawal of Order

You may cancel or return your order from the date you place the order until 14 calendar days without any need to give reasons. The withdrawal period expires 14 calendar days from the date of purchase. If you wish to cancel or return your order, please provide us with notice by email. We will provide a refund attempting to use the same method used to make the payment at the latest within 14 days after we receive back the product. The customer must return or deliver the goods directly without any undue delay and within 14 days of the date on which we are notified of the decision to withdraw from the contract. The deadline will be deemed complied with if the goods are returned before expiry of said deadline.

 

All products must be exchanged or returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact. Please note goods that are damaged, or show signs of wear and tear, may result in deductions from your refund to make up for any value lost. All our shipments contain a pre-printed return form in case you decide to return any items.

 

Who is paying the delivery cost in case of returns or exchanges?

Please note, that returns will be made at your own cost. If the item was damaged or a wrong item was send the delivery will be covered by us.

 

Privacy Policy

 

Introduction

This Privacy policy concerns our customers and users of our online store www.fashionlove.eu. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website. In accordance with the provisions of Federal Act of 19 June 1992 on Data Protection and the Bulgarian Data Protection Act (1998:204), which implements the EU Data Protection Directive (95/46/EC), Can Make It Ltd., as a manager of the website, is the controller and the processor of the personal information you submit to us and responsible for your personal information.

 

What personal information do we collect from the people that visit our website?

When ordering, registering, contacting us or participating in promotions or questionnaires on our site, you may be asked to enter the following personal information: your name, email address, postal address, date of birth, telephone number, bank account number (provided by the customer in case of refunds) or other details to provide an optimal service to the user. In cases where the user does not provide the requested details, we cannot guarantee that the information and services provided will fully satisfy their needs.

 

How do we use your personal information?

By accepting the Terms of Service, users expressly, freely and unequivocally accept that their details will be treated by Can Make It Ltd. for the following purposes:

- to create a personal account at www.fashionlove.eu - e.g. name and email address;

- to process your online orders - e.g. name, address, date of birth to validate that you are of legal age for shopping online, email address and telephone number to send you delivery notifications;

- to process order returns – e.g. bank account for money refunds;

- to contact you in case of any problem with any of your orders or for other logistical reasons - e.g. telephone number, email address, address;

- to respond your queries to inform you of new or changed services – e.g. email address

- to send you commercial information of new products, special offers, to notify the winners in competitions arranged online – e.g. email address.

We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.

 

How do we protect your data?

We have taken technical and organizational measures necessary to guarantee the security and integrity of the personal information it treats, and to prevent the loss, alteration and/or unauthorized use of the same by third parties. We protect your data using encryption. All transactions via our website will be performed via secure payment systems. Secure Sockets Layer (SSL) is a function that encrypts all confidential payment details sent between buyer and seller.

 

Do we share your personal information?

We do not sell, trade, or swap to third parties your personal information. Information that is forwarded to third parties (such as shipping agents in connection with the delivery of your orders, organizations such as credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection) is only used to meet our commitments to you. We expressly inform and guarantee that your personal information will not under any circumstances be forwarded to third party organizations and that before forwarding personal details, we will request the express, informed and unequivocal consent of the owners of the same.

 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

What are your rights concerning the treatment of your personal information?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. You have the right to request written documentation on the personal information we have about you in our account files enclosing a copy of your National ID documentto the following address: office@fashionspot.eu.

 

How we collect and use IP addresses

The Website servers can automatically detect the IP address and domain name used by users. An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequently processing of data in order to obtain statistics that make it possible to know the number of visits to the website, the order of the visits, the point of access, etc.

 

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookie:

- to help remember and process the items in the shopping cart.

- to understand and save user's preferences for future visits.

- to keep track of advertisements.

- to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

 

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below:

http://fashionlove.eu/

office@fashionlove.eu

Can Make It. Ltd., Bregalnica, Sofia 1000, Bulgaria


Last Edited on 2015-12-01


Scroll